This book presents a citizen-centric perspective of the dual components of e-government and e-governance. E-government refers to the practice of online public reporting by government to citizens, and to service delivery via the Internet. E-governance represents the initiatives for citizens to participate and provide their opinion on government websites.
This volume in the
Public Solutions Handbook Series
focuses on various e-government initiatives from the United States and abroad, and will help guide public service practitioners in their transformation to e-government. The book provides important recommendations and suggestions oriented towards practitioners, and makes a significant contribution to e-government by showcasing successful models and highlighting the lessons learned in the implementation processes.
Chapter coverage includes:
Online fiscal transparency
Performance reporting
Improving citizen participation
Privacy issues in e-governance
Internet voting
E-government at the local level