Michael J. Fox stars as Doug Ireland in this romantic comedy about a brash concierge at a swanky New York hotel who always makes it a point to go out of his way for the hotel guests. But Doug doesn't want to be a concierge forever. What he would really like to do is build a swanky hotel of his own, and all he needs is $3 million to do it. When haughty and patronizing tycoon Christian Hanover (Anthony Higgins) comes to the hotel for a rendezvous with his mistress Andy Hart (Gabrielle Anwar), Doug sees the opportunity to convince Christian to invest the $3 million in his dream of a hotel. So, Doug willingly agrees to baby-sit Andy when Christian has to leave her to see his wife. But the more time he spends with Andy, the more affectionate he feels toward her, until finally he has fallen in love with her. Now Doug must make a choice concerning what he really wants -- his dream of a hotel or the love of Andy.