Master the art of delivering feedback.
Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others.
Giving Effective Feedback
quickly walks you through the basics of delivering feedback that gets results, including:
Choosing the right time to talk
Engaging in productive dialogue
Helping both star and struggling performers
Developing a plan for effective follow-up
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HBR's 20-Minute Manager
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