Introduction to Counselling Skills, third edition is designed to help readers acquire and develop the counselling skills key to effective helping relationships, using an easy-to-follow, three-stage model. Richard Nelson-Jones details each stage in the helping process, using examples to demonstrate counselling skills in a variety of contexts. Showing how skills work in practice and the diversity of issues they can help to address, this book covers: what counselling skills are, improving listening skills, assessing feelings, thinking and communication, improving thinking skills and communication skills, conducting sessions, ethical issues.