How did Twitter turn itself around in one of the most turbulent and competitive industries? The change management approach of authors and guided a significant area of the organization's turnaround effort. In this revised and updated edition of , Shea and Solomon share success stories from a host of companies including , , and the , offering a tested method for leading successful change, which they have developed over a combined 50 years of helping organizations do just that. In , Shea and Solomon share: Why most change efforts failThe two key tenets for making successful changeHow to create a scene that will provide a vision of the futureThe 8 Levers of Change, a tried-and-true method for designing the work environment to support the changesHow winning companies—from to —are successfully implementing change Change is not optional and it is difficult—but it is also not impossible—with . —