Excerpt from Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change
Although erp enjoys wide coverage in the trade press, academic research into this new technology has only begun to appear. As a means to classify and critique academic research on erp implementation, we used Mohr's (1982) categorization of research into variance and process approaches. A variance approach seeks to explain variation in outcome variables by associating outcomes with predictor variables. By contrast, a process approach seeks to understand outcomes by seeing how events occur over time.
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