The New Supervisor Survival Guide is clear, concise, practical, and focuses on 12 critical skills to help new leaders thrive:
Listen to understand
Ask questions to encourage thoughtful discussion
Provide feedback that encourages thoughtful action
Delegate challenging work
Establish clear accountability standards
Overcome fear of tough conversations
Encourage innovation
Inspire commitment
Articulate your authentic leadership style
Foster a healthy work environment
Lead former peers
Imagine the future
Each skill is addressed in a chapter that defines the skill and describes:
Why the skill is important
How to implement the skill
A related example or story
How someone can hold themselves accountable for using the skill
Where to find additional information