Health care has changed dramatically since my days of wearing whites. For the past twenty years, the quality of care in the United States has steadily declined, while the costs have astronomically risen. Health care is, in fact, making us sick, and those paying the lion's share for the highly dysfunctional system are American employees.
After ten years in the hospital system as a cardiac nurse, Jeanne Moore spent the better part of twenty-one years on the insurance side of the business, finding that the American healthcare system produces substandard outcomes and is the most expensive in the world.
This book aims to map out a path for transforming both the American health care delivery and health insurance industries for the better.