This book presents findings from project R7786 Partnerships to improve access and quality of urban public transport for the urban poor carried out by the authors as part of the Knowledge and Research (KaR) programme of the Infrastructure and Urban Development Department, Department for International Development (DFID) of the British Government. The purpose of the project was to identify, explore, and document critical issues in the provision of transport services for and in low-income settlements in developing countries. The identified issues can be used at policy and operational levels to provide better transport services to low-income communities in urban areas. In the research methodology, a sustainable livelihoods framework was used to set the research framework. The city of Colombo is the capital of Sri-Lanka and has a population of 800,000 with an additional floating population of 400,000. It is a city with diverse economic activity. After the suspension of civil war, the city has reopened to visitors.