An organization or business is made up of processes. If we can improve processes, then we can improve our organizations. Few of us have the time to become a process expert. No problem. With
Process Mapping Road Trip
, you can follow the five steps towards mapping a process and improving workflow efficiency. This book uses the analogy of a road trip to follow a process through its various stops to a final destination. Written in everyday language,
is a user-friendly business book that you can quickly read and apply in your organization. Managers at all levels can follow the five steps to improve processes within their department, or those workflows that cut across multiple departments.
is based on a highly-acclaimed workshop delivered annually at the InsideNGO conference in Washington, D.C.