Covers the key areas of team working, from developing an existing team and building highly effective new teams to virtual teaming and teams in the global economy Examples and lessons from some of the world's most successful businesses, including Southwest Airlines, the Mayo Clinic and Hitachi, and ideas from the smartest thinkers, including Warren Bennis, Meredith Belbin, Ken Blanchard and Jon R. Katzenbach and Douglas K. Smith Includes a glossary of key concepts and a comprehensive resources guide