The Art of a Genuine Apology is all about three things Learning, Healing and Growing. It highlights where unhelpful and hurtful interactions start and describes how to address hurtful situations with confidence. You will learn about what is missing from inadequate apologies, what is standing in the way of you offering a Genuine Apology and most importantly how to move forward differently.It features an Apology Quiz, stories to illustrate the content as well as questions and suggestions for you to reflect on. 'The Art of A Genuine Apology' helps us to know ourselves deeply and be intentional about how we relate to others.