Don Sullivan is a head waiter in a luxury hotel in the North East of England when a motor-cycle crash ends his livelihood with the loss of a leg and almost his life. A mysterious voice commands him to get his life back on track and an artificial limb helps him become a WW2 factory inspector. More personal tragedies threaten his sanity and that of his young family until The Voice intervenes. Will he be able to return to the hotel industry he loves by a madcap charity venture or will his past disasters derail any return to happiness with his family?