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This Is Service Design Doing: Applying Thinking the Real World
Barnes and Noble
This Is Service Design Doing: Applying Thinking the Real World
Current price: $49.99
Barnes and Noble
This Is Service Design Doing: Applying Thinking the Real World
Current price: $49.99
Size: Paperback
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Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You'll be able to focus on your customers and iteratively improve their experience.
Move from theory to practice and build sustainable business success.