The early years of this century have not been an easy one for the BBC. Already facing long-standing questions about its mission and place in UK culture and media, it was rocked by allegations of journalistic malfeasance during the run-up to the Iraq War. Those allegations eventually brought down Greg Dyke, the head of the BBC. In this book, Chris Moore tells of the troubles faced by Dyke’s successor, Mark Thompson. Loudly trumpeting an agenda of radical change on his arrival, Thompson soon found himself presiding over what can only be called a disaster, as attempts to refocus resources and attention went awry, alienating tens of millions of listeners and countless experienced BBC journalists and staff members in the process. Moore pulls no punches in this hard-hitting account of what’s gone wrong at the BBC, revealing predictable mistakes and costly oversights, to say nothing of endless ego clashes and stunning short-sightedness.