As of June 30, 2019, center-wide gift cards are no longer available for purchase at The Summit. While The Summit has offered this service in the past, we also recognize customer habits and preferences have evolved. Based on customer response and the convenience and abundance of retailer and restaurant gift cards, we encourage you to purchase a fee-free option directly from one of our many retailers and restaurants.
Please find answers below to Frequently Asked Questions most commonly associated with The Summit’s gift card program.
Frequently Asked Questions
Q: Is The Summit gift card still available to purchase?
A: No, as of June 30, 2019, center-wide gift cards are no longer available for purchase at The Summit. We encourage guests to purchase a fee-free option from one of our many retailers and restaurants.
Q: Is my previously purchased gift card from The Summit still valid?
A: Yes, absolutely. The funds are still active on all gift cards and are still accepted at participating retailers or restaurants at The Summit. On the back of your gift card, a date is listed after “Card Plastic Valid Thru.” Funds do not expire after this date; however, after this date, you’ll need to contact gift card customer service at 1.800.985.4316 for a free replacement card.
Q: How do I check my gift card balance?
A: Visit www.getmybalance.com or call 1.800.755.0085.
Q: My card was lost or stolen. Can you assist?
A: Please contact Store Financial gift card customer service immediately at 1.800.985.4316. You will need to provide the gift card number and other identification information. If records show there are still available funds remaining on the Gift Card, Store Financial will cancel the original gift card and provide a replacement gift card with a dollar value equal to the available funds on your original gift card at the time you notified them that it was lost or stolen. Store Financial charges a $5 fee to replace lost, stolen or damaged gift cards.
Please note: refunds will not be issued for any amount that is debited from your lost, stolen or improperly used gift card prior to the time you notify them. Store Financial does reserve the right to decline the issuance of a replacement card if sufficient information is not provided at the time of the call or based on additional criteria.
Q: Where is my previously purchased gift card from The Summit accepted?
A: The Summit gift card can be used at any participating retailer or restaurant at The Summit. (stores/restaurants open at The Summit before 6.30.19)