is your practical guide to all the most up-to-date training techniques, organized around the classic learning and development cycle. Whether you need a quick, ready solution or some guidance on where to go for in-depth information, this is your essential reference guide. It picks up from where you are in the process of managing learning, and helps you place it in a broader context. Each chapter is a mini guide to each tool with: a description of the tool analysis resources needed cost implications cross-references to help you identify alternative or related tools for further study or investigation is the indispensable, all-in-one-volume reference book for both professionals in the field and students learning about the subject.