The best place to shop is also the best place to work.
Allen Edmonds
Sales Associate
At Allen Edmonds, our mission is to inspire the shapers of tomorrow – and that starts with you.
We have been creating timeless custom-made men’s dress and casual shoes since 1922, and we’re obsessive about our brand. We believe some things remain timeless and take pride in our heritage, while embracing the possibilities of innovation and imagination.
We’re looking for a Sales Associate who is as relentless as our brand and passionate about upholding our core values of quality and integrity in our quest to create total customer satisfaction.
Job Responsibilities:
• Actively build strong customer relationships by providing superior customer service
• Resolve customer concerns in a professional manner, ensuring a seamless customer experience
• Set and achieve personal and team sales goals while maintaining profitability in a commissioned sales environment
• Assist customers by demonstrating products, emphasizing features and benefits, and answering customer questions
• Maintain continuous professional development by completing product and operational training
• Perform daily tasks including stock work, visual display and daily store operations
TO APPLY: https://jobs.caleres.com
Altar’d State
Brand Representative
Who Are We?
Altar'd State is a rapidly growing women's fashion brand with more than 100 boutiques in over 30 states. We offer a place of respite and a distinctive shopping experience with the latest fashion finds, the most sought-after accessories, as well as charming home decor and gifts.
Our Mission
“Stand Out. For Good”. At Altar’d State, those four words are more than just than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
Position Overview
Reporting to the Store Leadership, the Brand Representative drives revenue and provides guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Consistently achieves individual goals, which support store goals.
TO APPLY: https://altardstate.com/careers
Alumni Hall
Assistant Manager
Leadership
• Motivate the team by communicating the Alumni Hall vision • Show a strong passion for the Alumni Hall brand and help set the standard for running the daily business • Participate in productive monthly staff meetings
People Development
• Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience • Coach team members in their job responsibilities to increase confidence and productivity • Ensure that all team members adhere to all employment policies • Recognize performance issues and assist the Store Manager in the development of action plans • Assist the Store Manager in the performance review process • Create a fun and exciting atmosphere for customers to shop in and for employees to work in
Visual Merchandising
• Manage the efficient process of merchandise receipt, processing, merchandise placement, replenishment, and markdowns • Maintain high standards of a clean and neat sales floor, cash wrap, and fitting rooms
Performance
• Be able to open and close the store, handle deposits, and follow daily operations and expectations • Strive to achieve daily, monthly, and annual sales goals • Strive to achieve shrink goals • Maintain operational standards to secure the store’s assets • Assist the Store Manager in achieving UPT, ADS, and E-Mail Capture goals
TO APPLY: https://www.alumnihall.com/info/careers
American Threads
Sales Associates & Keyholders
We have a few openings we are looking to fill for back to school!!! Please e-mail us your application and your resume to careers@shopamericanthreads.com. Visit the site below for our application. We look forward to hearing from you!
TO APPLY: https://www.shopamericanthreads.com/pages/careers
Ann Taylor
Part Time Sales Lead & Stylist
Calling all fashion lovers! Ann Taylor is hiring, with Part Time Sales Lead and Stylist positions available.
Please contact the store if you are interested!
205-969-2259
TO APPLY: https://ascenaretail.wd5.myworkdayjobs.com/us_retail_jobs/job/Store-0525-The-Summit-ANN-Birmingham-AL-35243/Part-Time-Sales-Associate_R-101276
Anthropologie
Part Time Customer Associate
The Customer Associate brings the Anthropologie store experience to life. They are a team player through supporting daily processes, maintaining product and visual standards, and adapting in the fast paced store environment. They are curious and take initiative to understand the company goals, promotions, and product offerings. They create moments that matter through being open and engaging, getting to know the customers and their needs, and sharing advice.
TO APPLY: https://www.anthropologie.com/help/careers
Belk Salon & Spa
Hairstylist
Creative? Passionate? Love what you do? Inspired by education? Ready to be part of an amazing team? Join us! We are growing! Email your resume to Grace_Willis@belk.com or Lea_Graves@belk.com Call 205.877.4346.
Benefits: ongoing education; medical, dental, vision, 401K; paid vacation/time off, short/long term disability; store discount.
Please send resume to lauren_mckissack@belk.com
TO APPLY: www.belksalonandspa.com
Brahmin
Part time Keyholder
Basic Purpose:
The Brahmin Leather Works Part Time Key Holder will partner with the Store Manager and Assistant Store Manager in creating a store environment which provides exceptional sales and customer service, execution of visuals directions, recruiting, developing and retaining a strong selling team. The Key Holder position manages a staff of sales associates. This position is responsible for a sales goal.
PRINCIPAL ACCOUNTABILITIES:
Talent Management:
● Coordinate staff by providing timely coaching and feedback to maximize individual and team performance.
● Develop and maintain positive working relationships that support a positive work environment.
● Support the education of the store team fashion trends and product knowledge.
● Maintain two-way communication with the store Manager to stay abreast of company and store information and brand initiative, as well as inform the manager of all store activities.
● Ensure associates follow dress code and meet appearance standards that professionally represent the brand.
● Support an environment that positions Brahmin Leather Works as an Employer of Choice.
● Support effective on boarding and support learning opportunities.
● Provide basic direction to associates and appropriately delegate tasks.
● Support Store Manager with recruiting functions: Network and Recruit.
● Support Store Manger with developing talent: Ensure effective on-boarding.
● Provide timely coaching and feedback to associates when appropriate: Support the Store Manager with performance issues.
Sales and Service:
● Achieve sales and service metrics in key measurable areas including: DPTs, UPTs, AURs and Customer Conversion.
● Use Company resources and personal leadership to facilitate and sustain a strong selling environment that holds associates accountable for achieving productivity standards and other sales metrics.
● Analyze store reports to optimize performance and take action based on business trends.
● Lead by example and maintain consistent selling and service standards through communication, training and individual accountability. Assist in identifying opportunities to maximize sales and ensure financial goals achieved.
● Demonstrate a high level of selling and customer service skills to achieve sales.
● Service multiple customers at a time, multi-task or handle projects simultaneously.
● Exhibits knowledge of industry trends and the competitions
Building Clientele:
● Manage and guide associates to consistently market Brahmin brand initiatives and grow key sales and service metrics
● Ensure exceptional selling interactions that guarantee meaningful experience and build brand relationships.
● Drive brand loyalty by supporting all service enhancers to build strong relationships, including active use of clients books and marketing initiatives with local business for store events.
● Take an active role in assisting the Store Manager to build store business.
Store Operations:
● Plan and prioritize tasks and responsibilities to meet the needs of the business.
● Maintain store cleanliness and housekeeping standards.
● Protect company assets and maintain a safe work environment.
● Ensure compliance to all company policies and procedures as well as local, state and federal employment laws.
● Support the planning and execution of Brahmin brand visual direction.
● Participate and lead special projects and other duties as assigned.
Qualifications:
● Leads with integrity and enthusiasm to motivate to total store achievement.
● Has a strong sense of drive, ambition and passion for selling ensuring the overall store business success.
● Must be outgoing and assertive with the ability to make store business successful.
● Ability to communicate professionally and in a timely matter with the Store Manager, customers, associates, and company partners.
● Ability to lead by example and maintain consistent selling and service standards through communication, training and individual accountability.
● Ability to partner with management on store issues.
● Maintain professional appearance that reflects the brand.
● Ability to work a flexible schedule based on the needs of the business including opening/closing shifts as well as weekends and holidays.
● Requires ability to move about in the store including standing, walking, kneeling, stooping, climbing ladders, carrying, bending, lifting and or reaching out with one’s body, arms, or legs.
● High School or General Equivalency Diploma (GED) required and 1-2 years of retail experience.
Note: This job description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
TO APPLY: https://www.brahmin.com/careers.html
Francesca’s
Stylist
The successful candidate is a fashion savvy member of a Boutique Team who is motivated to provide a superior guest experience to maximize sales and profit.
TO APPLY: https://www.francescas.com/category/guest-services/careers.do
Lovesac
Sales Associate
At Lovesac we believe you should be free to live the life you love and that we should all live in Total Comfort. From Sactionals – The World’s Most Adaptable Couch™, to Sacs – The World’s Most Comfortable Seat™, Lovesac products are durable, changeable, and truly designed for life. Our founder’s philosophy, Designed for Life™, demands that our products are both built to last a lifetime and designed to evolve with our ever-changing lives. It’s an uncompromising approach to achieving true sustainability.
Lovesac has an entrepreneurial spirit within its walls. It's innovative and exciting. Our products and our people are one of a kind. We are changing the way people think about furniture. While embarking upon a career with us; you will work within an interdependent team of passionate professionals collaborating to exceed expectations in all facets of our growing business.
Voted by Furniture Today Magazine into the Top 100 Growing Furniture Company; we are excited about the future!!
At Lovesac we are committed to living and succeeding by incorporating our Guiding Principles:
We can all win together
Doing less and doing better
We’re borrowing this earth from our children
The couch is the kitchen table
Love Matters
Currently, we are seeking to hire a Sales Associate who will have a passion for our products and our customers, creating a unique experience for them. You will identify the customer’s needs through utilization of the Lovesac proprietary selling process through demonstrating, quoting and closing sales, providing a customized shopping experience.
In addition to selling inside our showroom you will share that passion for the brand and product through utilization of social media outlets, hosting live demonstrations, engaging in live chats and posting content in an effort to grow brand awareness and sales revenue.
Summary of Key Job Responsibilities:
Responsible to meet or exceed individual sales goals and key performance indicators(KPIs).
Utilize Lovesac’s proprietary selling process, providing each customer with outstanding service by greeting and acknowledging every customer, demonstrating all products, maintaining outstanding standards, comprehensive knowledge of the entire product line and by applying “common sense and good taste” at all times.
Represent Lovesac on social media platforms, showcasing features and benefits and the uniqueness of our product platform.
Offer additional financing options to the customer including but not limited to Lovesac credit card and secondary financing programs, etc.
Consistently educate clients of current promotional offerings and products while maintaining knowledge of current promotional offerings and products.
Maintain inventory integrity and accuracy protecting company assets at all times.
Assists in the execution of any promotional campaigns, including product placement and marketing updates pursuant to Company standards.
Partner with store management to ensures that all customer service issues are resolved, and enhance all aspects of customer service, including order management.
Participate in ensuring that store standards are maintained (i.e., merchandising, marketing, store cleanliness, appropriate floor replenishment, backroom organization, safety, etc.) in accordance with Company operating policies and procedures.
Maintain inventory integrity through accurate processing of all POS transactions (i.e., sales, returns and exchanges) providing accurate information to clients.
Maintain a calm demeanor and manages issues professionally and according to our company standards.
Act with integrity and trust at all times, modeling behavior that respects our employees, peers and customers in accordance with the core values of our company.
Perform any other duties as requested by management.
Qualifications
High School Diploma or equivalent certification.
Minimum of 1-2 years of related sales experience.
Must have a valid driver’s license.
Must be results-driven and utilize knowledge to meet or exceed KPIs and goals.
Must be self-motivated and driven to sell.
Must have proven time management skills and quickly adapts to a changing business environment.
Able to prioritize responsibilities with the appropriate level of urgency, able to listen and can use this information to solve problems, anticipate issues and make correct decisions based on a variety of situations.
Must take accountability and responsibility for your actions.
Must have the ability to manage multiple projects simultaneously while meeting deadlines consistently.
Must have superior communication skills; verbal, written and interpersonal skills; able to listen effectively to solve problems, anticipate issues and make effective decisions.
Able to communicate in a positive and professional manner at all times.
Demonstrates strong analytical and problem-solving skills.
Maintains the highest level of customer service, creating solutions and experiences that drive business results and engagement with the brand.
Must work collaboratively with fellow employees, treating all clients, both internal and external with dignity and respect at all times.
Proficiency required utilizing Microsoft Office including but not limited to iPad, laptop, POS systems, etc.
Must comply with the standards, policies and procedures outlined in the Lovesac Employee Handbook.
Consistent ability to work in an office environment and regularly report to work at Corporate Headquarters or designated showroom.
Must be capable of using and operating all equipment as required, including but not limited to: iPad, laptop, etc. Be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position or be able to assemble furniture while working on the selling floor or in our warehouse.
Must be able to travel, as required by the Company in its sole discretion, for occasional meetings and conferences using various forms of transportation.
Must possess a strong work ethic and exemplify The Lovesac Values:
Lovesac Core Values -
Audacious Dreamers
Willing to sweep the floors
Grit
Aspirational Values –
Customer Centricity
Only “A” Players
Executional Excellence
Consciousness
Table-Stakes Values –
Positivity
Insatiable Learning
Passion
Collaboration
Empathy
Transparency
Accidental Values –
Making it happen
Thrift
Our stores including our website are open seven days a week and require morning, evening, overnight, weekend and holiday availability.
Lovesac is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other characteristic protected by applicable law.
TO APPLY: www.lovesac.com
Madewell
SALES ASSOCIATE
Calling all fun-loving friends: we’re hiring. Come join our denim-obsessed fam in stores. It’s a job so cool, we hesitate to call it work.
TO APPLY: https://jobs.jcrew.com
North Italia
All Positions
Now hiring fresh talent for our from-scratch kitchen!
Text - NorthSummit to 77948 to apply!
TO APPLY: https://www.northitalia.com/restaurant-careers/search/
Sephora
Makeup Beauty Advisor
It’s all about our clients. That’s where you come in, to guide her on her beauty journey. It takes energy and confidence and teamwork. It takes authentic passion…not just about product, but about making a client’s day through teaching, inspiring, and playing—together. It takes skill, which Sephora goes above and beyond to instill in our associates through unparalleled training. You bring the passion, we’ll teach you everything you need to know.
Your role at Sephora:
As a Make-up Advisor (Consultant), you are an expert in all things Makeup! You will greet and provide friendly, knowledgeable service to every client who enters the color zone of the store. In addition, you will:
Listen to clients to determine their skincare needs and suggest products that meet those needs based on your expertise, Sephora product training, and available in-store technology Celebrate beauty with our clients and share product knowledge as appropriate Participate in operations activities such as: inventory control, loss prevention programs to reduce shortage, compliance with sampling policies and procedures, and maintaining store cleanliness standards Assist in other areas of the store if requested/necessary, such as the cashwrap and the beauty studio Ensure continued product training plans are met so you remain an expert in beauty trends, application, and special events within the store Provide client touch-ups, skin consultations, and makeovers as required Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative
We think you’d be a great for this role if you have:
1-3 years’ experience in the retail or service industry Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays (required) Positive, friendly attitude with excellent client service and communication skills A passion for skincare products and sharing your expertise with others
You’ll love working here because:
The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with The product. Employees enjoy a product discount and receive free product, often multiple times a month. (Think your friends and family love you now? Just wait until you work at Sephora!) The education. Sephora heavily invests in training for our store associates – not just product knowledge but building a personalized career plan with you so you can achieve your professional goals The perks. Sephora offers medical benefits, competitive 401k, gift matching, and a 'perks' program that includes various discounts at participating companies (hotels, rental cars, telecommunication, gyms, etc) The LVMH family. Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 prestige brands such as Louis Vuitton, Celine, Moet Chandon, Marc Jacobs, Dior, and so many more
Our legal team wants you to know what’s required:
Ability to lift and carry up to 50 pounds and bend/stretch to stock shelves Handle and apply cosmetics products to clients, including fragrance Adherence to Sephora’s dress code and other policies in the Sephora Employee Handbook
TO APPLY: https://jobs.sephora.com/USA/job/Birmingham-Skincare-Advisor-%28Consultant%29-AL-35243/710298500/
Sephora
Skincare Beauty Advisor
It’s all about our clients. That’s where you come in, to guide her on her beauty journey. It takes energy and confidence and teamwork. It takes authentic passion…not just about product, but about making a client’s day through teaching, inspiring, and playing—together. It takes skill, which Sephora goes above and beyond to instill in our associates through unparalleled training. You bring the passion, we’ll teach you everything you need to know.
Your role at Sephora:
As a Skincare Advisor (Consultant), you are an expert in all things skin! You will greet and provide friendly, knowledgeable service to every client who enters the skincare zone of the store. In addition, you will:
Listen to clients to determine their skincare needs and suggest products that meet those needs based on your expertise, Sephora product training, and available in-store technology Celebrate beauty with our clients and share product knowledge as appropriate Participate in operations activities such as: inventory control, loss prevention programs to reduce shortage, compliance with sampling policies and procedures, and maintaining store cleanliness standards Assist in other areas of the store if requested/necessary, such as the cashwrap and the beauty studio Ensure continued product training plans are met so you remain an expert in beauty trends, application, and special events within the store Provide client touch-ups, skin consultations, and makeovers as required Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative
We think you’d be a great for this role if you have:
1-3 years’ experience in the retail or service industry Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays (required) Positive, friendly attitude with excellent client service and communication skills A passion for skincare products and sharing your expertise with others
You’ll love working here because:
The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with The product. Employees enjoy a product discount and receive free product, often multiple times a month. (Think your friends and family love you now? Just wait until you work at Sephora!) The education. Sephora heavily invests in training for our store associates – not just product knowledge but building a personalized career plan with you so you can achieve your professional goals The perks. Sephora offers medical benefits, competitive 401k, gift matching, and a 'perks' program that includes various discounts at participating companies (hotels, rental cars, telecommunication, gyms, etc) The LVMH family. Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 prestige brands such as Louis Vuitton, Celine, Moet Chandon, Marc Jacobs, Dior, and so many more
Our legal team wants you to know what’s required:
Ability to lift and carry up to 50 pounds and bend/stretch to stock shelves Handle and apply cosmetics products to clients, including fragrance Adherence to Sephora’s dress code and other policies in the Sephora Employee Handbook
TO APPLY: https://jobs.sephora.com/USA/job/Birmingham-Skincare-Advisor-%28Consultant%29-AL-35243/710298500/
Shake Shack
Full-Time and Part-Time Team Members
Shake Shack is now hiring full-time and part-time team members – no previous experience required! Apply online at www.ShackCareers.com or text ShackAlabama to 77948.
TO APPLY: https://www.shakeshack.com/join-our-team
Soma
Boutique Sales Lead
Manage Sales and Coach associates with Most amazing personal service behaviors. Assist SM with Visual and Boutique standards. Assist in Planning and executing events and outreach opportunities. Be able to drive sales and nurture an environment of learning, teamwork, and customer service. Must be available to close 2 evenings and be flexible on weekends. Perfect for a candidate looking to grow within an organization.
TO APPLY: www.Soma.com
South Boutique
Sales Leader
- Practice excellent customer service skills
- Maintain general cleanliness and organization of the store
- Unbox, hang, and steam new inventory
- Show great initiative in getting tasks completed
- Build and maintain customer relationships
- Show that you work well in a team oriented environment
- Display a sense of fashion by styling the items we carry to any and all customers
- Motivated to meet sales goals as well as other goals set by management
Email: summit@shopsouthboutique.com
TO APPLY: https://shopsouthboutique.com/pages/careers
Vineyard Vines
Part Time Sales Associate
vineyard vines Birmingham is seeking to hire a Part Time Sales Associate. Responsible for assisting the management team in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise (“Every Day Should Feel This Good”) and makes service a top priority. Email your resume at devalerie@oakhall.com.
TO APPLY: https://www.oakhall.com/Careers-Form/
White House | Black Market
Sales Lead
Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.
POSITION OBJECTIVE:
The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results
Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes.
Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals.
Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
Trains, coaches and assists with locate fulfillment and selling.
Build High Performing Teams
Motivates and inspires store team, promoting a shared vision while modeling core values.
Promotes an inclusive, collaborative approach to problem solving.
Communicates with store teams and Store Management to effectively lead positive change.
Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience
Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
Builds and maintains a solid customer following through clienteling and wardrobing.
Ensures prompt resolution of customer concerns.
Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent
Supports, implements, and provides follow-up for all training programs, seminars, etc.
Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
Ensures that Store Team adheres to all employment practices and policies.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
High school diploma or equivalent
1+ year retail or sales management experience preferred
Must be 18 years of age or older
Excellent communication, verbal and written skills Excellent customer service skills Able to learn or adapt to technology provided by the company Knowledge of administrative aspects of store operations Strong organizational skills and ability to multi-task in a fast-paced environment Able to communicate with customers Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
TO APPLY: https://jobs.chicos.com/job/sales-lead-retail-sales-the-summit-birmingha-3072-3544-7178/
White House | Black Market
Sales Associate
Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.
POSITION OBJECTIVE:
The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results
Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
Participates in visual directives including monthly store sets and zone maintenance.
Customer Experience
Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
Ensures prompt resolution of customer concerns.
Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
Signs up clients for reward program.
Builds and maintains a solid customer following through clienteling and wardrobing.
Knows current product fit and style assortment offerings in store and on line.
Maintains consistent client communication through utilization of customer book.
Operational Excellence
Supports replenishment activities that keep the store full and abundant.
Assists with locate fulfillment.
Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
Assist with boutique cleanliness and organization Teamwork and Growth
Promotes an inclusive, collaborative approach to problem solving.
Seeks personal developmental opportunities and readily solicits feedback.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
High School diploma or equivalent
Retail or sales experience preferred
Must be 18 years of age or older
Excellent communication skills
Excellent customer service skills
Able to learn or adapt to technology provided by the company Strong organizational skills and ability to multi-task in a fast-paced environment Able to communicate with customers, Associates, and Management Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required