5 Star Selling: From Beginning to Excellence offers critical basic sales training for new salespeople and many important advanced improvement tips for experienced veterans. The chapter titles illustrate coverage of many useful topics needed on a salesperson's road to becoming an accomplished professional in a rewarding career. The author, based on his own extensive experience, provides a proven formula for success in today's sales environments. Included is information on territory management, making appointments, developing customer relationships, advanced sales techniques, problem solving, negotiation, and much more. This book is a concise and readable training manual and reference, and definitely should be a part of everyone's sales library!