Excerpt from A Case Study of the Use of a Decision Support System
The approach taken in this paper attempts to strike a convenient compromise between providing support which is so general that it is of little direct help to the person with the problem, and support which is so specific that it can only be useful in solving (or operating on) one particular problem. Thus, the system described below possesses some (rather general) knowledge of the problem area which is being considered, but it relies on the particular user to tailor its effect to his own situation.
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