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After-sales Service of Engineering Industrial Assets: A Reference Framework for Warranty Management
Barnes and Noble
After-sales Service of Engineering Industrial Assets: A Reference Framework for Warranty Management
Current price: $169.99
Barnes and Noble
After-sales Service of Engineering Industrial Assets: A Reference Framework for Warranty Management
Current price: $169.99
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“After–sales Service of Engineering Industrial Assets” comprises a proposal for a warranty management framework, with an account of the different methods that can be used to improve decision making in the different stages of the after-sales service management process, and strategies for strengthening the structure and foundations of the framework. A review of the fundamental issues and current research topics in warranty management and after sales services is also provided, which is exemplified by a case study. This book is intended for postgraduates, researchers and engineers who are interested in after sales management, assets engineering and warranty management.