In , Philip Coltoff distills the insights he has gained from nearly twenty-five years of leadership at The Children's Aid Society of New York City, one of the largest and best-known not-for-profit organizations in the nation. Now in a Second Edition, shares his ideas and experiences with a new generation of not-for-profit leaders and board members. Nonprofit executives and board members will benefit from Coltoff's observations and advice about everything from strategic planning and fundraising, to working with volunteers, cultivating diversity, and achieving work/life balance. His straightforward, conversational style is highly readable, and his tales from the trenches help to illuminate the important lessons he learned along the way.