Running a call center is hard. But it can also be rewarding.
Tip the balance in your favor with
Call Center Connections
to discover the keys to produce successful customer service outcomes.
Experience a thriving center operation and become a leader in customer service with
Call Center Connections.
Benefits:
Boost staff morale and appreciation
Create a positive customer experience
Improve leadership skills and strategies
What's inside:
Learn how to find the perfect call center manager
Explore the benefits of using home-based agents
Discover the impact of artificial intelligence on call centers
Written by call center veteran and publisher of
Connections Magazine
, Peter Lyle DeHaan, PhD, this book offers practical insights and tips from his extensive industry experience.
Discover:
How your management style may be hurting your call center
An easy way to determine agent starting pay
Ways to enhance the customer experience
Five tips for agent customer service success
How to optimize your call center for better outcomes
Don't miss out on the opportunity to improve your call center operations and exceed customer expectations.
Get your copy of
today.