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Customer Success Management: Helping Business Customers Achieve Their Goals

Barnes and Noble

Customer Success Management: Helping Business Customers Achieve Their Goals

Current price: $109.99
Customer Success Management: Helping Business Customers Achieve Their Goals
Customer Success Management: Helping Business Customers Achieve Their Goals

Barnes and Noble

Customer Success Management: Helping Business Customers Achieve Their Goals

Current price: $109.99

Size: Hardcover

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End of 2022, nearly 200,000 people indicated holding a position as a customer success manager on LinkedIn. Customer success management (CSM) is thus the fastest growing business function. It was first implemented in selected service businesses, but currently CSM applications are spreading globally across industries.

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