Dear Readers When we get faulty goods or a bad service most of us like to get it off our chest and fire off a letter of complaint. There must be millions of them written every year, all destined to be a bit of extra work for somebody to deal with and then dispatched to their "rubbish" box, never to be seen again. Fortunately for us a few of these letters escape this fate and are saved by the recipients who share them with the world. You'll find a collection of them in this book. Unintentional humour by the writer, and much funnier than most jokes written by comedians. So with many thanks to those who unwittingly wrote such humorous letters, and those who decided to keep and share them; sit back and enjoy these laugh-out-loud gems. Yours sincerely Jeannette Hensby