Effective communication is at the heart of the nursing role. From providing person-centred care to collaborating with the multi-disciplinary team, this book will develop your communication and interpersonal skills and support you in finding your own voice. It equips you with key theory and principles and shows how to apply them to practice, from communicating with compassion to overcoming barriers to communication. This is your go to guide for effective communication in your everyday practice.
Key features:
· Each chapter is mapped to the 2018 NMC Standards
· Takes a lifespan approach, covering communication with different groups across all fields of practice
· Content and examples explore communication in relation to diversity, equity and inclusion, encouraging culturally competent and emotionally intelligent practice
· Filled with activities and case studies to support critical thinking, reflection and application of theory to everyday nursing practice