'...the book is a must read. It presents a series of state of the art chapters on various subjects that are critical in criminology. The chapters are deeply rooted in the patrimony of criminological literature [and] offer an excellent balance of theoretical reflection and empirical work; the empirical methodology ranges from insightful qualitative observation, even introspective reflection, to clever quantitative measuring and sophisticated statistics' Lode Walgrave, This volume brings together leading criminologists and sociologists from across the world in a much needed conversation about how to re-calibrate reason and emotion in crime and justice today. The contributions range from the micro-analysis of emotions in violent encounters to the paradoxes and tensions that arise from the emotionalisation of criminal justice in the public sphere. They explore the emotional labour in police and penal institutions, the justice experiences of victims and offenders, and the role of vengeance, forgiveness and regret. This set of original essays offers a fresh and timely perspective on problems of crime and justice in contemporary liberal democracies.