is written for newcomers to the field of management and forexperienced managers seeking updated information and a review of the fundamentals.It is also written for the many professionals and technical people who work closelywith managers and who take their turn at performing some management work. Anexample would be the member of a cross-functional team who is expected to have theperspective of a general manager.Based on extensive research about curriculum needs, the design of Essentialsof Management addresses itself to the needs of introductory management coursesand supervision courses offered in educational settings. Previous editions of thetext were used in the study of management in colleges and universities, as well as incareer schools in such diverse programs as hospitality and tourism management, andnursing. The book can also be used as a basic resource for management courses thatrely heavily on lecture notes, PowerPoint presentations, and videos rather than anencyclopedia-like text. The eleventh edition is an updating of the tenth edition which incorporated more major changes. • All 16 chapters contain new information where appropriate, and many older research findings and several topics of lesser interest today have been deleted. • New examples are added throughout the 16 chapters. • Thirteen of the 32 end-of-chapter cases are new, and three cases from the previous edition are updated with new developments. • Twelve of the chapter-opening cases are new, with the four other chapteropening cases updated with new development • Thirteen Management in Action boxes are new, with two updated with new developments. • There is one new end-of-chapter exercise called Management Now: Online Skill-Building Exercise. These exercises will encourage students to use the Internet to obtain up-to-the-minute information, ideas, and applications directly related to each chapter's topic. • Five of the skill-building exercises are new. • One new self-quiz has been added.