Abby's simple Christmas wish to spend time with her family takes an unexpected turn when her boss springs a surprise work trip to her hometown. What should be a festive delight becomes a challenge when Abby discovers that her new client is none other than the ex who broke her heart. In "Frosty Exchanges," experience the ups and downs of Abby's emotional journey during the most magical time of the year. Will the holiday spirit be enough to mend old wounds and bring about a second chance at love, or will the prospect of new love arise where she least expects it?