Have you ever wondered how the magic at Disney theme parks is created and maintained? Or why Cast Members seem to have similar skill sets? will teach you about the mindset that Cast Members utilize to deliver excellent customer service while offering their guests magical experiences. Through stories from current and past Cast Members, this book explores the intersection of employee mindsets and company culture, and how this intersection creates better business results and employee fulfillment. In this book you will read about: This book is a welcome addition to your library if you are passionate about building immersive experiences, a better work ethic, and advancing your career. speaks to Disney enthusiasts and career-driven individuals, who want to explore the behind-the-scenes action of Disney parks and their magic.