A revised and updated edition of the detailed, down-to-earth guide to speaking your mind effectively—includes useful exercises.
The best, most direct way to convey your intelligence, expertise, professionalism, and personality to other people is through talking to them. But most people have no idea what they sound like. And even if they do, they don’t think they can change it.
It’s the Way You Say It
is a thorough, nuts-and-bolts guide to becoming aware and taking control of how you communicate with others. Dr. Carol Fleming provides detailed advice and scores of exercises for
Understanding how others hear you
Dealing with specific speech problems
Varying your vocal patterns to make your speech more dynamic
Using grammar and vocabulary to increase your clarity and impact
Reinforcing your message with nonverbal cues
Conquering stage fright
An entire section of the book focuses on communication issues in the workplace—interviews, presentations, voice mail, and more. In addition, Dr. Fleming puts a human face on her advice through vivid before-and-after stories of forty men and women who came to her for help.
“No other skills will position you ahead of your competition as much as good speaking and presentation skills. No book approaches the depth and breadth of Dr. Carol Fleming’s
.” —Patricia Fripp, CSP, CPAE, keynote speaker, executive speech coach, and president of Fripp & Associates