The reason behind this book is to show humor can be found in nearly everything. I've worked in the customer service industry for more than twenty years, so needless to say, I have witnessed a lot that have entitled, ignorant, and arrogant people in their natural environment. It's thanks to these people that I have been able to sharpen my sarcasm. It was only recently though that some coworkers convinced me to start writing down the comments to keep them for future laughter. I've decided to break this book into sections based on whether the comment is off the top of my head, a cliche kind of remark, a mix of lines from the entertainment industry, and even some profound lines to make you think.