NOTHING DEMORALIZES LIKE UNCERTAINTY
We live in a complex world. Moving targets, conflicting priorities, specialization, interconnectivity, frequent disruption, technical requirements, and constant change leave us feeling lost, anxious, helpless, and hopeless.
The leader who brings clarity receives gratitude, trust, and performance from colleagues, subordinates, and other stakeholders. To that end, this book presents a simple idea:
If you close the right doors, the path through all of this complexity will reveal itself.
A simple idea, but not easy, because there are things we want behind some of those doors: incentives, metrics, optimizations, analytics, and opportunities to capture institutional knowledge. Our path as rulemakers isn't always clear, but the path for our personnel must be. There is no value in a system that is not followed or understood.
Inside, find
a case for simplicity your stakeholders will appreciate, and the tools for getting there
how to investigate and report with purpose
why your personnel know more than your spreadsheets
five template sentences for writing an entire management system
clear, informed discussion of data analytics at traditional corporate scales
a generous helping of pre-cut elephant bites