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Maximizing Call Center Performance: 136 Innovative Ideas for Increasing Productivity and Customer Satisfaction / Edition 1
Barnes and Noble
Maximizing Call Center Performance: 136 Innovative Ideas for Increasing Productivity and Customer Satisfaction / Edition 1
Current price: $230.00
Barnes and Noble
Maximizing Call Center Performance: 136 Innovative Ideas for Increasing Productivity and Customer Satisfaction / Edition 1
Current price: $230.00
Size: OS
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This text gives examples of how companies can leverage call centre technology to serve their unique needs, and how at the same time they can create a positive experience for customers. Solutions from leading call centres are provided for the problems behind basic call centre functions.
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