Project teams are the rule, rather than the exception, in today's organizations. But, thanks to the pressure of performance goals, conflicting agendas, and political jockeying, few teams make consistently superior decisions. In
Moving Out of the Box: Tools for Team Decision Making
author Jana M. Kemp, an authority on team decision making, saves the day by offering tested methods and tools that teams and leaders can use to ratchet up their performance level. The book argues that making good decisions involves expansive group conversation that leads to sound conclusions and swift execution. This sounds simple, but in many organizations, making a decision and seeing it through can become an exercise in frustration for managers and employees alike. At one end of the spectrum are "command-and-control" decisions, proclaimed from on-high and implemented through the ranks without input or buy-in from those affected by the decision. This approach can lead to resentment and backlash. At the other end are purely collaborative, consensus-driven decisions that often lead to inoffensive, weak choices and sub-par results.
Moving Out of the Box
shows that there is a time for consensus, a time for command-and-control, and a time to integrate both approaches. Providing examples of successes and failures, the text identifies five decision-making profiles—antisurvival, boxed-in, neutral, engaged enthusiasm, extreme excitement—to help you position yourself in relation to your teammates, facilitate discussion, and steer your group toward the most effective end point. The text includes scenarios, exercises, quizzes, sample questions, and other conversation starters. And, the book ends with a blueprint for putting decisions into action.