Overcoming Information Poverty: Investigating the Role of Public Libraries in The Twenty-First Century
considers the role of public libraries in alleviating information poverty and targeting social exclusion, using a three-level information poverty framework. The book proposes a model for understanding the concept of information poverty, develops indicators for its measurement, and provides recommendations for service improvement based on analysis of public library services at macro (strategic), meso (community) and micro (individual) levels. The topic is of theoretical and practical importance when considering the changing role of public libraries today. The book is the first time a macro, meso, and micro model of information poverty indicators has been developed and applied to illustrate the impact of public libraries at strategic, community, and personal levels.