Part I of the book offers key information on how special education has evolved over recent decades and what the Individualized Education Plan process entails. Part II features techniques for strengthening communication so you can avoid conflict and create as strong a partnership as possible. You’ll learn the specific roles of advocates and parents, and you’ll gain practical strategies for communicating proactively and managing communication breakdowns. You’ll also uncover how to overcome the challenges of working with people during difficult times. The book is filled with tips, examples, and reflection questions to help you implement the ideas immediately. With the essential strategies in this book, you can become the best support system for the child or children you serve!