Crisis leaders never feel completely prepared. From your first response to your hundredth, you feel the same nerves, the same anticipation, and the same desire to serve with each crisis you encounter. But when disaster strikes, you're there to make a difference-and you'll need to rely on more than just your good intentions. In former FEMA responder and NATO advisor shares ten proven principles for acting decisively and leading dynamically throughout any disaster. Drawing upon extensive experience, Ed has an eye-of-the-storm perspective that shows up-and-coming leaders how to overcome setbacks, develop teams, respond compassionately, and serve with integrity. A book for practitioners by a practitioner, is a must-read guide for those who heed the call to make a positive difference in the world's biggest crises.