It is not just the spoken words that completes the communication; it is your entire being that is presented to the receiver of your words, expression and emotions that complete the process. Successful meetings occur when you know how to plan an agenda, understand the communication process and possess skills to keep you on the path to achieving your goals. Use this book as a handy guide to give yourself a tune-up when preparing for meetings, small or large. Use it as a refresher course in years to come and you will find that facilitating successful meetings is one of your better skills, and a skill that allows you to be successful in many other endeavors.