On television, Wal-Mart employees are smiling women delighted with their jobs. But reality is another story. In 2000, Betty Dukes, a 52-year-old black woman in Pittsburg, California, became the lead plaintiff in , a class action representing 1.4 million women. In an explosive investigation of this historic lawsuit, journalist Liza Featherstone reveals how Wal-Mart, a self-styled "family-oriented," Christian company: Deprives women (but not men) of the training they need to advance — Relegates women to lower-paying jobs, like selling baby clothes, reserving the more lucrative positions for men — Inflicts punitive demotions on employees who object to discrimination — Exploits Asian women in its sweatshops in Saipan, a U.S. commonwealth. Featherstone reveals the creative solutions Wal-Mart workers around the country have found-like fighting for unions, living-wage ordinances, and childcare options. combines the personal stories of these employees with superb investigative journalism to show why women who work low-wage jobs are getting a raw deal, and what they are doing about it.