Leads you through the process of buying and setting up a guesthouse or small hotel. This book aims to help you with the decisions that include: researching your market; setting your objectives and making your plan; finding the right property that you need to succeed; cooking and menu planning; and, reservations, reception and billing.
In this book, Dan Marshall, will lead you through the entire process of buying and setting up a guesthouse or small hotel. He will help you with all the decisions you will be making: researching your market; setting your objectives and making your plan; finding the right property that you need to succeed; cooking and menu planning; reservations, reception and billing; purchasing and serving delicious food and wine; managing your cash flow and accounts; and, creating the WOW! factor.
REVIEWS:
"'Dan Marshall provides all the information needed to buy, set-up and effectively run a small guesthouse or hotel.' Hospitality"
AUTHOR BIOG:
DAN MARSHALL is himself a guesthouse owner and hotelier, and the holder of senior management positions in hotel and restaurant companies. After three years with the Hotel and Catering Industry Training Board, he became Supervisor of Training in the faculty of Hotel and Business Administration at the newly-formed Bermuda College. He was also Head of Development at Glion Hotel School in Switzerland before buying and running his own successful guesthouse in Oban, Scotland.
CONTENTS:
1. Substantiating the Dream
2. Which Property and Which Business Format?
3. Getting Started
4. Setting Your Standard
5. Reservations and Reception
6. Food and Beverage
7. Housekeeping Issues
8. Marketing and Advertising
9. Bookkeeping and Financial Aspects
10. Ancillary Departments
11.Staffing