A quirky family of employees at supersized megastore Cloud 9 tackle the day-to-day grind together. Stalwart employee Amy is trying to hold it all together despite the best efforts of her clueless manager Glenn and his iron-fisted assistant Dina. Rounding out the crew is idealist Jonah, sardonic Garrett, ambitious Mateo and sweet Cheyenne. From bright-eyed newbies and seen-it-all veterans to bumbling seasonal hires and in-it-for-life managers, they're all working to get through another day.