The key to the Off the derech (OTD) phenomenon is to first learn about and understand the natural personalities of the people involved, which provides a much deeper understanding of who they are and their internal dynamics. Understanding the people involved turns the murky data that has been offered about OTDers into a sensible, clear picture of the challenges and conflicts that are at the heart of the matter, and this in turn sheds light on how to help improve or solve any problematic situation.