During the COVID-19 pandemic in 2020-2021, many people were left wondering about the existence of God and whether this was the end of the world. Some were unsure whether to blame God or seek solace in the word of God. Desiree Hardwick, a COVID survivor working from home, chose the latter. While working as a Customer Care Agent for USPS she heard customers' stories of loneliness and family members dying. Customers often pleaded for her help to locate their packages containing medication, masks, sanitizer, and other essentials. During this challenging time, Desiree found comfort in prayer and the word of God, which helped her keep her sanity. She felt encouraged by the spirit of God to write this journal titled "What's the Word?"