While many supervisors know how to identify flaws in their employees' performance, only the best managers truly know what it takes to fix the problem. Employee performance expert Roger Chevalier has helped thousands of managers and human resources professionals to bring out the best in their workers. Using case studies and real-life examples, Chevalier shows supervisors how to take their employees from good to great by: Practical and authoritative, offers a positive, yet realistic solution for one of the greatest workplace challenges facing managers.