What happens when you find yourself living a nightmare that you thought only happened to other families? Or that you thought only ever happened in a TV drama? The Spencer family are a hardworking, unassuming, contented, ordinary family - a mother, a father, and three offsprings. Nothing different from anyone else. Until one night, a tragedy unfolds, and their ordinary lives are thrust into total disarray. What they all once knew has all but gone, and now their lives are one big sequence of hurt, upset, uncertainty, and, above all ... hope. A roller coaster of emotions that seem to have no end. This story expresses courage, strength, love, and what can happen when a family pulls together and never gives up hoping.