Christmas in New Orleans-a city brimming with cheery jazz, red and green bulbs lighting the streets, the spicy aroma of gumbo, and the cold chill of spirits asking Santa for the gift of redemption. After a string of challenging cases, paranormal investigator Kimberly Wantland is looking forward to spending the holidays quietly with her friends in the Big Easy. But ghosts don't rest at the Cardinal Hotel. Her psychic connection has been damaged, but the moment she enters the hotel, a chill warns her that the historic building breathes with the whispers of ghosts past, present, and maybe even future. While others sip hot cocoa with their loved ones, Kimberly faces a spirit that threatens those closest to her. A spirit that will stop at nothing to control her abilities.