Have you ever felt like you failed miserably when you try to communicate? If so, then you definitely need this book. It is filled with the research that you need to communicate effectively. Remember that communication takes on many different forms both verbal and non-verbal. Use these tips in your next . It is vital to understand both forms before you try to communicate. After you have mastered the techniques in this book, you will be better able to deliver your message. As we take the journey through this book, you will learn many new things and be reminded of other things that you already know. First, you will learn the questions that you need to ask in order to communicate effectively. Much of your success in communicating effectively is based on your self-confidence so we have provided tips to help you develop the confidence that you need to succeed. Here are what people who have bought the book have said... "Communication is the permit to success. The points mentioned in this book will help you to understand that communication is not just to speak but to bring out our key points and bring interest who is listening for us. Always ask questions when communicating to know what the other person is thinking. Today to survive, one should have a good communication skill. I am sure once you finish reading this book, you will learn very important moral values of communication." -Christ Streit "Absolutely agree with all the information explained inside this book. This is what I was looking for, short but can make you understand the point of effective speaking. As discussed in the book, it is indeed a great idea that you make a list of the key points that you want to communicate and make sure that it relates to your goals. Making a list of your goals before communicating, will help you to stays on one point at the time you start to communicate." -Kara Mullen "The book is good that Eric Davenport tried to examine the various aspects and forms of communication: negotiations, presentations, correspondence. Without the excess water in "Communication" Without the excess water, contained in the book will stand as the key successful techniques to feel confident in any situation. Especially liked the chapter Gulp! I Have to Give a Presentation " -Angelina Lisitskaya