This book draws a parallel between the work of ACAS in industrial disputes and the similar approach of family conciliation services, but points out that there are also major differences. It also shows how the experience of conciliation practice gained in other countries throws some useful light on the questions being raised in Britain. Research findings from Australia, Canada and the United States are used in discussing the future of conciliation in the short and longer term, and in looking at the possible development of alternative methods of resolving disputes.