Thoroughly revised and updated, this third edition includes new case studies and expanded coverage of topics such as social justice, microaggressions, and gender identities and expressions. End-of-chapter questions encourage students to engage in difficult conversations, and case studies stimulate students’ awareness of real-world issues that emerge from diversity, helping students to develop the broad range of skills they need to mediate or resolve diversity issues as future professionals. This edition includes updated Instructor Resources such as PowerPoint slides, multiple choice quizzes, and essay questions as well as additional links which can be found online.